Pricing

The organization is accepting donation of your choice and the membership cost is minimum to give you library facility and facility to Patrika and other things online as ebooks.

Refund and cancellation

The Refund policy for the membership is refundable within 2 days of payment and the full reason should be given

FAQs for Refund and cancellation for the donation

Can I cancel a donation that I’ve made?

Yes, you can cancel a donation that you have made any time up to 30 days after your payment was made. If you decide to cancel a donation after 30 days, we will refund the donation provided the donation has not been used for a charitable project.

Can I get a refund?

Yes, you can ask for a refund for a donation any time up to 30 days after payment was made. However, in case of refund the Original 80G receipt should be submitted to the Organisation. If 80G receipt is lost by donor then a declaration should be provided stating that “I have lost the donation receipt of Rs.____________ having receipt number____, and this is to declare that I will not claim this donation amount for income tax exemption”.

Delivery

We will send you a receipt for your donation in the post and/or via email, according to your preferences.

Doner Services Contact Information

For any information relating to a donation, please email info@vhsss.in or telephone the Catalysts For Social Action Donations Department on +9193351 55949 during office hours (9 am to 6 pm Monday-Friday).

For Delivering the Books sold on website

VHSSS reserves the right to refuse/cancel any order. VHSSS at its sole discretion may cancel any order(s):
i. If it suspects a fraudulent transaction, or
ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or
iii. For any reason outside the control of the VHSSS including causes for delivery related logistical difficulties.
Refund/cancellation policies applicable in the following conditions:
a) In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.
b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be cancelled online. Total order amount after deduction of shipment and handling charges will be refunded. The refund will be processed, once NDR receives the originally ordered item back intact from the courier.
c) However, the order once delivered cannot be cancelled in any case.
d) In case there is an option for online download of data than cancellation will not be possible
e) In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
f) In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
g) DGH offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account
h) In case of part cancellations, the amount refunded will be corresponding to the part

Thanks!